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EMR Liaison Sr

Req #:  154603
Facility:  Advocate Physician Partners
Department:  Information Systems
City:  Rolling Meadows
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

Advocate Physician Partners (APP) brings together more than 4,000 physicians who are committed to improving health care quality, safety, and outcomes for patients across Chicagoland and Central Illinois. APP is a leader in population health management and has garnered wide-spread national recognition for its innovative clinical integration program.  Formed as a care management collaboration with Advocate Health Care, APP supports its physician members in managing the health of their practices with contracting, medical management, electronic medical records and other value-added services.



FULLTIME (40 hours per week)

1701 Golf Rd, Rolling Meadows, IL 60008


Position Requirements:
Education Required:
Associate's Degree in Computer Science or related field, or
Associate's Degree in Health Care Administration or related field.
Experience Required:

Typically requires 4~5 years of experience in Business Sales in Health Care required.

Must have EHR workflow analysis experience and Health Care account management.
Must have strong knowledge and competency in Electronic Health records, Epic preferred.
Must have previous experience in establishing relationships with clients and maintaining those relationships for an extended period of time.
Serve as the initial point of contact during the pre~implementation cycle for all contract inquiries.
Demonstrated knowledge of how EHR workflows are impactful when implementing in a healthcare setting.
Excellent written and spoken communication skills.
Strong attention to detail with advanced knowledge of clinic processes and workflows.
Ability to be flexible wih multiple tasks.
Strong organizational skills and ability to manage multiple tasks simultaneously.
Ability to establish good working relationships with physicians and practice staff.
Occasional weekend, evening hours, and out of town is required.
Exposed to a normal office environment.
Operates all equipment necessary to perform the job.
This position requires travel so will be exposed to weather and road conditions.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

The EMR Liaison will develop a relationship with Community Connect APP practices ensuring that practices understand the full potential and benefits of the ECC Community Connect program before their implementation is initiated. The EMR Liaison works proactively with the practice to familiarize them with Epic Community Connect offering, guide them through the ECC agreement and works collaboratively with the implementation team to transition them to a ready to kick off state.

Establishes a relationship with the APP practices to ensure the full potential and benefits of the ECC Community Connect program.
Evaluates practice readiness and familiarizes providers with the ECC implementation plan.
Provides high level Epic demos as needed to familiarize practices with the functionality.
Effectively communicates the legacy EMR migration options.
Communicates various patient billing options provided by the ECC program to ensure practice success.
Manages the ECC agreement through execution. Evaluates practice needs and workflows to recommend best time and sequence of implementation.
After agreement execution, works with practice and APP resources to ensure a smooth transition to the pre~implementation phase.

About Advocate Health Care


Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.

Nearest Major Market: Chicago