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Supervisor Clinical Services

Req #:  119642
Facility:  Advocate Medical Group
Department:  Management/Supervisory
City:  Park Ridge
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

Position Requirements:
Graduate from accredited school
of nursing
5+ years of nursing experience
BSN preferred
Leadership experience preferred
Knowledge of OSHA, FMLA, ADA,
DOT regulations, CDC guidelines,
Workman's Comp Laws if applicable

Good communication skills.
Proficient with keyboard and
computers.
Good time management and
organizational skills.

Current RN Licensure in State of
Illinois
Current CPR certification

Ability to work varying shifts any day of the week to meet needs of the site.
Ability to work under stressful conditions and difficult situations.
Ability to perform lifting/transfer activities relating to patient as needed,
ability to stoop/bend.
Able to respond quickly to patient needs and work at a fast pace.
Work environment includes probability of exposure to adverse, hazardous
materials while caring for the sick.
Ability to assist in the evacuation of patients in the event of fire or other
disaster.
Routinely works with potentially infectious specimens and patients.
This position will recognize needs and behaviors of a variety of patient age
groups i.e. understand child growth and development, normal pattern of
adolescent behavior and look for normal signs of aging.
Ability to travel to Advocate locations.


Purpose:
To provide leadership to the medical office practice(s) with accountability for the clinical operations in collaboration with the practice manager/director, physicians, associates and all internal and external customers including patients/families. To provide accountable leadership to staff through coaching, mentoring, and role modeling to achieve the highest quality patient care in a safe, cost effective and customer focused environment. The Clinical Supervisor acts as a clinical expert and resource to clinical and non~clinical staff. This position will work closely with the Manager, Physician Leadership, and staff to optimize patient flow and improve patient care and education. The Clinical Supervisor will contribute to the growth of the medical practice by promoting the Advocate Experience.

Accountabilities:
Miscellaneous ~ Fulfills additional job~related duties based on operational needs as directed by the manager and/or the director
Clinical Care and Health Outcomes ~ Provides support in the delivery of quality clinical care. Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines and followed by the healthcare team. Takes a lead role in assisting the clinical team to meet/exceed CI goals. Assists physicians and associates in managing patient registries.
Patient Satisfaction and Operations ~ Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered as evidenced by the availability of open access including but not limited to the following: same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and meeting/exceeding Key Result Area (KRA) goals.
Associate Engagement/Human Resources ~ Collaborates with the practice manager on Human Resource functions related to associates to ensure continued quality, development and retention reflecting the Advocate Experience of creating the best place for associates to work and achieve associate satisfaction scores consistent with AMG goals and standards. In day~to~day activities, provides leadership to create an environment where the associates are motivated to do their best, are routinely recognized for good work and achieves goals for associate satisfaction.
Growth and Funding our Future ~ Supports initiativ


Nearest Major Market: Chicago

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