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Manager Practice - Pediatric Cardiology Services

Req #:  114890
Facility:  Advocate Medical Group
Department:  Management/Supervisory
City:  Oak Lawn
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

As part of Advocate Health Care, Advocate Children’s Hospital is the largest network provider of pediatric services in Illinois and among the top 10 in the nation. The two main Chicago Metropolitan region campuses are located in Oak Lawn in the southwest and Park Ridge in the northwest. Additional services are accessible at other Advocate hospitals throughout the state. Advocate Children’s Hospital serves as a major referral center for infants and children. Through a special, wholistic approach, Advocate Children’s Hospital combines some of the country’s most respected medical talent with exceptional and compassionate care. In fact, the children’s hospital has been recognized by U.S. News & World Report as one of the nation’s leaders in pediatric cardiology and neonatology, and numerous physicians on staff here have been recognized among the Top Doctors regionally and nationally in their field. The hospital is staffed by more than 400 pediatricians and 230 pediatric subspecialists, who offer a wide range of specialized services for children.

Position Requirements:

  • Bachelor's degree in healthcare/related field
  • 3-5 years leadership experience in a physician practice setting.
  • Cardiology practice background preferred.
  • Thorough understanding of components of practice management, including billing/collection/insurance, performance standards, physician concerns, quality assurance, personnel selection and budgetary planning, control and assessment.
  • Excellent communication skills.
  • Ability to supervise professional and non-professional associates and promote staff development through delegation.
  • Ability to work well with a wide variety of professionals at all levels of the health care system.
  • 7-day on call support required


Purpose:
To provide administrative management to medical office practice(s) with accountability for daily operations in collaboration with physicians, associates and all internal and external customers including patients/families to assure optimal patient care and outcomes. Plans for, coordinates and manages associates and stewards resources, in order to provide the highest quality patient care in a safe, cost effective, customer focused environment thereby creating the best place for patients to heal, physicians to practice and associates to work.

Accountabilities:

  1. PATIENT SATISFACTION - Collaborates with the Director, Physician Practice Management and physician leadership to maintain an environment that is patient centered as evidenced by availability of open access including but not limited to the following: same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and meeting/exceeding Key Results Area (KRA) goals.
  2. HEALTH OUTCOMES - Establishes and carries out procedures for appropriate delivery of patient care and monitoring of quality standards in compliance with AMG, regulatory and payer guidelines.
  3. FUNDING OUR FUTURE-  Ensures financial success of practice(s) by actively monitoring budget, physician productivity and fiscal operations of assigned cost centers.
  4. PHYSICIAN ENGAGEMENT/OPERATIONS - Assists in the creation and maintenance of an operationally efficient and physician friendly work environment. Manages resources daily to meet productivity standards and to optimize efficiency, effectiveness, and output of each department.
  5. HUMAN RESOURCES ADMINISTRATION/ASSOCIATE ENGAGEMENT - Manages daily human resource functions related to Associates to ensure continued quality, development and retention reflecting the Advocate Experience of creating the best place for Associates to work, Creates an environment where the Associates are motivated to do their best, are routinely recognized for good work and achieves Associates Satisfaction scores consistent with AMG goals and standards.
  6. GROWTH - Facilitates and drives initiatives that enhance practice growth as well as retention of existing patients under the direction of the Director, Physician Practice Management and in collaboration with physician leadership.


 

 

About Advocate Aurora Health

Together by the Numbers

Advocate Aurora Health is in the Top 10 Not-for-Profit Health Systems in the country!  We employ 3,300+ physicians and have 4,800+ aligned physician partners.  There are 27 hospitals, 500 Outpatient Locations and 70,000 employees.

 

Advocate Health Care is the largest health system in Illinois and one of the largest Accountable Care Organizations in the country. A national leader in population health management, Advocate operates nearly 400 sites of care and 12 hospitals, including three of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $692 million in charitable care and services to communities across Chicagoland and Central Illinois in 2016. Advocate is part of Advocate Aurora Health, the 10th largest not-for-profit, integrated health system in the United States. We help people live well.