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Manager Medical Staff Services

Req #:  126105
Facility:  Christ Medical Center
Department:  Management/Supervisory
City:  Oak Lawn
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1


Advocate Christ Medical Center is part of Advocate Health Care, one of the nation’s leading health care networks. A not-for-profit, 749-bed, premier teaching institution with more than 1,200 affiliated physicians, Christ Medical Center is one of the major referral hospitals in the Midwest for a number of specialties, including cancer care; cardiovascular services; heart, kidney and lung transplantation; neurosciences; orthopedics; and women’s health. The hospital provides emergency care for more than 100,000 patient visits annually and has one of the busiest Level I trauma centers in Illinois.




Manages the activities and staff of the Medical Staff Services department, including the credentialing, privileging and reappointment processes, medical staff meetings and support for medical staff officers. May be responsible for managing Medical Staff Services at multiple sites. Works in collaboration with the Quality Management Department in regards to quality assurance matters, peer review, focused professional practice evaluation and ongoing professional practice evaluation activities. Ensures the needs of the medical staff organization are met to support the governance structure, including committees and departments. Responsible for compliance with regulatory bodies related to the medical staff organization. Serves as a liaison between the Administration and the medical staff organization.



  • Bachelor's Degree in Health Care Administration or related field.
  • Minimum 5 years of management experience in Medical Staff Services management, credentialing, physician relations, and/or regulatory.
  • Credentialing Specialist, Certified Provider (CPCS) issued by the National Association Medical Staff Services (NAMSS), or Medical Services Management, Certified Professional (CPMSM) issued by the National Association Medical Staff Services (NAMSS).
  • Must have excellent written and verbal communication skills.



  1. Manages the process of appointments, reappointments and credentialing for the medical staff, including dentists, podiatrists and advanced practice clinicians. In conjunction with the Advocate Aurora Credentials Verification Services, ensures compliance with the Joint Commission, DNV, HFAP, CMS, OSHA, State and Federal requirements, and other standards and regulations including Medical Staff Bylaws and the Policies of the Advocate Aurora Hospitals.  
  2. Ensures accurate documentation and verification of information in the Medical Staff Office and individual physician files is in compliance with regulatory standards and the bylaws of the medical staff. Ensures compliance with National Practitioners Data Bank Guidelines.  
  3. Organizes and directs major revisions to Medical Staff Bylaws, policies, procedures, rules and regulations, in collaboration with the Bylaws Committee, legal counsel and other appropriate bodies.  
  4. Acts as a resource to the site administrator and medical staff leadership in determining strategies for handling unusual medical staff situations.  
  5. Designs and implements systems for compiling, maintaining, and retrieving complete and confidential records relating to all activities of the medical staff to meet the requirements of Accreditation Bodies, the Medical Staff Bylaws, and those of any other regulatory agencies. This includes individual credential files of physicians, dentists, and advanced practice clinicians and records of staff, department, section, and committee meetings.  
  6. Directs and oversees coordination and support for all medical staff committees, including scheduling, notification, agenda preparation, minute recording and other functions necessary to facilitate the effective functioning of the committees.  
  7. Provides timely response and service to all members of the medical staff, administration, and others in order to ensure service management excellence. Acts as liaison between departments, committees, sections, and the Medical Executive Committee.  
  8. Manages issues involving physician wellness, corrective action and fair hearing processes, in collaboration with legal counsel and other appropriate bodies.  
  9. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.  
  10. Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.  
  11. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.  

About Advocate Health Care


Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.

Nearest Major Market: Chicago