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Director Emergency Services

Req #:  199697
Facility:  Christ Medical Center
Department:  Management/Supervisory
City:  Oak Lawn
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1


Advocate Christ Medical Center is part of Advocate Aurora Health, one of the nation’s leading health care networks. A not-for-profit, 788-bed, premier teaching institution with more than 1,500 affiliated physicians, Christ Medical Center is one of the major referral hospitals in the Midwest for a number of specialties, including cancer care; cardiovascular services; heart, kidney and lung transplantation; neurosciences; orthopedics; and women’s health. The hospital provides emergency care for more than 100,000 patient visits annually and has one of the busiest Level I trauma centers in Illinois.



This position is accountable for providing strategic direction, leadership, and administration of the operational functions for assigned Patient Care Centers according to the Mission, Values, and Philosophy of Advocate Aurora Health and Advocate Christ Medical Center. This includes strategic planning and development of strategies for utilization of resources in clinical areas to ensure the delivery of the highest quality of patient care to the satisfaction of patients, associates, medical staff and management in the most effective and economical manner.


Position Requirements:

  • Bachelor's Degree in Nursing (BSN) and Masters Degree any field OR Bachelors Degree any field with a Master's Degree in Nursing (MSN) required
  • RN Licensure in State of Illinois.
  • 5-10 years experience in healthcare management in an Emergency Room environment
  • Excellent leadership skills: strong collaborator able to work across disciplines effectively
  • Skilled in healthcare finance.


  1. Coordination and administration of all operational aspects to provide effective quality care for patients.
  2. Development and implementation of strategic plans that integrate the goals of Advocate Health Care and Advocate Christ Medical Center's Mission, Values, Philosophy, and Strategic plan(s).
  3. Development and ongoing maintenance of collaborative relationships with department managers/directors, physicians, system~wide contacts and related external contacts in order to meet hospital/system objectives.
  4. Establishes and maintains a comprehensive clinical care management system that reflects the quality and patient satisfaction goals of the division. Development and implementation of policies, procedures, and standards that follow quality management, DNV, IDPH, CDC, OSHA, Magnet and other external guidelines.
  5. Responsible for professional and personal growth and development.
  6. Leads division in customer and associate satisfaction initiatives so as to achieve steady improvement in scoring levels.

About Advocate Aurora Health

Together by the Numbers

Advocate Aurora Health is in the Top 10 Not-for-Profit Health Systems in the country!  We employ 3,300+ physicians and have 4,800+ aligned physician partners.  There are 27 hospitals, 500 Outpatient Locations and 70,000 employees.


Advocate Health Care is the largest health system in Illinois and one of the largest Accountable Care Organizations in the country. A national leader in population health management, Advocate operates nearly 400 sites of care and 12 hospitals, including three of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $692 million in charitable care and services to communities across Chicagoland and Central Illinois in 2016. Advocate is part of Advocate Aurora Health, the 10th largest not-for-profit, integrated health system in the United States. We help people live well.