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Crisis Intervention Worker

Req #:  116626
Facility:  Christ Medical Center
Department:  Behavioral Health/Social Work
City:  Oak Lawn
Posting Budget Status:  Rotate All Shifts
Shift Type:  Registry
Posting FTE:  0

It’s More Than a Job, it’s a calling


Crisis Intervention Worker:


  • Advocate Christ Medical Center, Oak Lawn
  • Registry


Position Requirements:
MA or MSW, or equivalent.

Two years experience working in crisis work and/or hospital environment.

Knowledge of Illinois State law regarding confidentiality, mental health code and federal substance abuse codes.

Knowledge of behavioral health resources.

Knowledge of DSM~V diagnostic categories.

This position will need to recognize the needs and behaviors of a variety of age groups of patients treated, i.e., normal patterns of adolescent behavior and look for signs or normal aging, prior experience with various age groups is preferred. Basic computer skills.

Organization, time management, communication, and documentation skills.

Ability to deal with conflict.

Effective interpersonal skills and ability to remain calm under stressful situations and exercise appropriate intervention. Current licensure in the State of Illinois as a Social Worker (LSW) or Professional Counselor (LPC).

CPR Certification.

Clinical Licensure once meeting eligibility requirements (Clinical Social Worker (LCSW) or Clinical Professional Counselor (LCPC). Resiliency and flexibility to deal with a changing environment.
Ability to work under stressful conditions and in difficult situations.
May be exposed to patients that potentially could be violent has knowledge of techniques to de~escalate aggressive behavior.
Flexibility and openness to working any crisis shift.
Ability to flex hours and days to meet needs of hospital/department.
High tolerance for emotionally stressful situations sometimes encountered daily with psychiatric and substance abuse patients.

If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.

To provide behavioral health evaluation, crisis intervention, and consultation to the Emergency Department, nursing units and Behavioral Health Center. To respond both in person and by telephone to those in behavioral health crisis and to provide psychosocial support to patients and families who are in acute distress. To gather behavioral health assessment data and help determine level of care. To help facilitate admission to the psychiatric unit.

Direct Service: Provides crisis intervention, behavioral health assessment, psychosocial support, telephone screening, and referral services.
Recordkeeping: Completes various clinical assessments in accordance with team policies and procedures. Records reflect quality clinical care and adhere to Accrediting Organization standards.
Clinical and Professional Practice
Team and Training Activities: Actively participates in team activities in the department, larger hospital and in the community in ways that make a positive contribution to team operations.

Nearest Major Market: Chicago