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Coordinator Behavioral Health

Req #:  107442
Facility:  Advocate Physician Partners
Department:  Behavioral Health/Social Work
City:  Oak Lawn
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

Advocate Physician Partners (APP) brings together more than 4,000 physicians who are committed to improving health care quality, safety, and outcomes for patients across Chicagoland and Central Illinois. APP is a leader in population health management and has garnered wide-spread national recognition for its innovative clinical integration program.  Formed as a care management collaboration with Advocate Health Care, APP supports its physician members in managing the health of their practices with contracting, medical management, electronic medical records and other value-added services.

The behavioral health integration is an innovative pilot model that drives patient engagement, improves health outcomes, and manages medical costs for patients experiencing co~morbid behavioral health and medical chronic conditions. team is a cross disciplinary team caring for patients with complex medical issues. The Behavioral Health Coordinator is an onsite member of an interdisciplinary team responsible for providing and coordinating care for a select panel of patients with co~morbid chronic conditions. The BHC role is to assist the virtually embedded behavioral health clinician in key workflow tasks to enhance coordination of services and clinical management activities, including patient outreach, enrollment and patient interview, gathering information and facilitating correspondence with patients, scheduling and rescheduling patients, and organizing the weekly BH IDT process between the team in order to facilitate quality and timely services provided to our patients and physicians. The BHC also coordinates care between the BH Specialist, the consulting psychiatrist, the OPCM, and the PCP.  This particular position will travel between 3 AMG practices located within the Christ & South Suburban patient service areas.

A.Direct Service:
C.Coordination of care:


Position Requirements:

  • Bachelor's Degree and 1-2 years experience working with behavioral health patients in a hospital or clinic setting.
  • Good communication skills.
  • Ability to work as a team member.
  • Competent computer keyboard, laptop maneuvering, competent in Windows, Excel, database entry.
  • Good organizational skills.
  • Ability to handle difficult calls and maintain professional conduct.
  • Willingness to be flexible with job responsibilities
  • Knowledge of motivational interviewing skills
  • Knowledge of behavioral health disorders
  • Ability to work under stressful conditions.
  • Ability to effectively communicate with physicians
  • Excellent phone mannerisms, ability to effectively engage conversation, motivate and engage patients to participate in our program, and speak to all types of patients, particularly seniors.
  • Ability to work in changing environment.
  • Ability to prioritize independently and respond to multiple simultaneous requests.
  • Regional travel required between multiple clinics and for meetings
  • May need to flex daytime hours to stretch to 8pm M~F , and Saturday mornings to reach pts after work hours.
  • Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.

About Advocate Health Care


Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.

Nearest Major Market: Chicago