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Manager EHR Intelligence

Req #:  120857
Facility:  Support Centers
Department:  Management/Supervisory
City:  Oak Brook
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

**Position can be based out of IL or WI**


Position Requirements:

  • BA/BS in Business, Computer Science, or health related field, or equivalent progressive Information System experience (7+ years).
  • Clinical or health information management professional
  • 3-5 years experience in a service delivery environment
  • 3-5 years business intelligence experience with demonstrated experience in clinical and financial reporting
  • Excellent presentation and writing skills
  • Experience with clinical and/or administrative workflows in both practice and within the EMR
  • Experience with statistics and research methods
  • Ability to build collaborative working relationships
  • Demonstrated, self-directed, results-oriented and creative approach to projects
  • Knowledge of Quality and Performance Improvement principles
  • Proven project management skills and ability to problem solve
  • Effective leadership skills
  • Significant aptitude and expertise in EMR reporting and business intelligence
  • Must travel outside Illinois for conferences; significant local travel
  • Must be available for evening/weekend meetings

The Electronic Health Record (EHR) is the transactional core of care provided to patients. The ability to leverage data entered into the EHR enables organizations to provide better quality care at a better value. A central team that can both technically extract requested data and support requestors in identifying data needs is a key component to an EHR team the extent to which this is seamlessly operationalized is a key measure of EHR implementation success.

The Manager of EHR Intelligence leads a team of clinical and business workflow experts in ensuring that EHR data is translated into information that drives both front line care as well as organizational strategic direction. This role is a highly visible position and is accountable in ensuring technical alignment of resources and tools to clinical/business needs. The Manager of EHR Intelligence manages a team of workflow experts that work to enable the optimization of EHR reporting tools. Using workflow and subject matter expertise, this role ensures that EHR data is realized as an organizational asset.

Incumbents who successfully fill this role possess not only significant clinical/administrative work flow expertise, but also exceptional communication, negotiation, and leadership skills. This role works to translate business data needs into technology and EHR tool build. As such, the incumbent is not only expert in business acumen, but also in the capabilities of technology. This position is highly relationship dependent and requires an individual who is capable of building trust at all levels of the organization, while routinely interacting with front-line clinicians, operational leadership, and HIT executives.


  1. Strategic use of EHR data and reporting tools: Helps to develop and operationalize an EHR data strategy that ensures a system approach to fulfilling front line and system information needs.
  2. Training: Creation and management of a system-wide EHR data and reporting tool training approach to front-line users of the EHR.
  3. Data Governance: Management of a robust Data Governance process and structure.
  4. Management and Staff Development
  5. Build professional skills by maintaining awareness of health care environment, clinical information systems technology, evidence-based practice, leadership and analytics industry trends and organizational standards.

Nearest Major Market: Chicago

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