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Manager EHR (EPIC) Intelligence

Req #:  194281
Facility:  Support Centers
Department:  Management/Supervisory
City:  Oak Brook
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

Position Requirements:

  • Bachelor's Degree in Business, Computer Science, or any Health-related field.
  • 7 years of experience in data management and service delivery environment
  • Significant aptitude and expertise in EHR reporting and business intelligence.
  • COG170 Course and Certification in the first 60 days
  • Board certification in a related specialty such as informatics or project management a plus.
  • Excellent presentation and writing skills
  • Experience with clinical and/or administrative workflow in both practice and within the EHR
  • Ability to build collaborative working relationships
  • Demonstrated, self-directed, result oriented and creative approach to projects
  • Knowledge of Quality and Performance Improvement principles
  • Proven project management skills and ability to problem solve.
  • Effective leadership skills

The Electronic Health Record (EHR) is the transactional core of care provided to patients. The ability to leverage data entered into the EHR enables organizations to provide better quality care at a better value. The central team can both technically extract requested data and support requestors in identifying data needs is a key component to an EHR team the extent to which this is seamlessly operationalized is a key measure of EHR implementation success.

The Manager of EHR Intelligence leads a team of Revenue Cycle and Finance reporting experts in ensuring that EHR data is translated into information that drives both front line care as well as organizational strategic direction. This role is a highly visible position and is accountable in ensuring technical alignment of resources and tools to clinical/business needs. The Manager of EHR Intelligence manages a team of workflow experts that work to enable the optimization of EHR reporting tools. Using workflow and subject matter expertise, this role ensures that EHR data is realized as an organizational asset.


  1. Strategic use of EHR data, operational data and reporting tools: Helps to develop and operationalize an EHR data strategy that ensures a system approach to fulfilling front line and system information needs.
  2. Training: Creation and management of a system-wide EHR data and reporting tool training approach to front~line users of the EHR.
  3. Data Governance: Management of a robust Data Governance process and structure. Identifies appropriate governance issues and works to develop and implement a system-wide EHR data governance strategy at all levels of the organization.
  4. Management and Staff Development: Guides and trains a team of clinical, workflow, data and technical staff ensuring successful achievement of accountability and organizational imperatives.
  5. Build professional skills by maintaining awareness of health care environment, clinical information systems technology, evidence~based practice, leadership and analytics industry trends and organizational standards.