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Lead Patient Transport

Req #:  135823
Facility:  Condell Medical Center
Department:  NonClinical Support/Customer Service/Clerical Admi
City:  Libertyville
Posting Budget Status:  PM
Shift Type:  Full Time - Permanent
Posting FTE:  1

Advocate Condell Medical Center has been providing high quality care to residents in the north suburbs for more than 85 years. It is the largest health care provider and only Level I trauma center in Lake County, Illinois. Advocate Condell is a non-profit, acute care hospital offering a full spectrum of medical services. This includes everything from obstetrics, radiology services and rehabilitation to open heart surgery, neurosurgery and oncology.

Advocate Condell has been named a 100 Top Hospital by Truven Health Analytics three times, and was recently awarded the American Nurses Credentialing Center’s (ANCC) prestigious Magnet designation.  This designation is the highest honor and level of recognition ANCC awards to nursing services in national and international health care.  Magnet designation is the gold standard by which nursing and patient care is measured. 

Advocate Condell is accredited by DNV Healthcare as a Primary Stroke Center and also features an emergency department approved for pediatrics backed by the resources of Advocate Children’s Hospital.”


It's More Than a Job, It's a Calling!

Position: Lead Transporter

Location: Advocate Condell Hospital, Libertyville, IL

Full Time; PM Shift

  • The position hours will be 2:30pm-11pm, Mon-Fri; some weekends and holidays may be required.


Supervises and directs the work activities of the Central Transportation Program, which includes the movement of patients and non~patient items, the dispatching of work, and the tracking of these activities in the computer with ISISpro. Supervises by leading and is a positive role model. Continuously monitors staff performance and provides support for staff members. Creates an atmosphere of open, positive communication throughout the department.


Position Requirements:

  • High school diploma or GED
  • 2~3 year related heatlhcare experience
  • Ability to communicate fluently in the English language.
  • Ability to communicate (both verbal and written) effectively.
  • Ability to correctly use all communication devices within the transportation department.
  • Ability to apply elementary math functions.
  • Ability to work well under time constraints and meet all deadlines.
  • Ability to apply common sense understanding to carry out detailed written and oral instructions.
  • Ability to maintain a professional working relationship with facility staff, co~workers, subordinates, and supervisor.
  • Ability to learn the use of basic computer hardware and related software functions.
  • CPR certification required within 90 days of date of hire.
  • Physical Demands include:
    • BendingFrequent
    • KeyingFrequent
    • HearingConstant
    • PullingFrequent
    • PushingFrequent
    • ReachingFrequent
    • SeeingConstant
    • SittingOccasional
    • SpeakingFrequent
    • StandingFrequent
    • WalkingFrequent
    • Ability to remain calm in less than calm circumstances.
    • Flexibility, versatility, and reliability as a team player.
    • Must be able to sit at a desk for long periods.
    • Occasionally lifts, carries, pushes and/or pulls equipment, materials and supplies weighing 50lbs or less.
    • The potential for eyestrain exists with long~term exposure to computer monitor.
    • Must have adequate or corrected vision, hearing, and speech in order to communicate via phone, radio, and face to face.

If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.


  • Plans, directs, and controls the work of transporters and dispatchers to ensure the safe, courteous, timely processing of all requests for movement of patients and non~patient items on any shift as assigned.
  • Assists Director with operational duties, performance improvement and/or process design activities.
  • Provides one~on~one direction to transportation in regards to daily assignments or performance improvement.
  • Compiles daily and monthly statistics regarding patient transportation, statistics, and oxygen tank violations.
  • Notifies manager of any disciplinary problems involving transportation associates.
  • Acts as troubleshooter to alleviate problems with disgruntled physicians, patients, nurses, etc. to assure quality and flow of department.
  • Serves as coordinator for Service Breakthrough team to ensure departmental efficiency and accuracy.
  • Assist manager with managing departmental scheduling including vacation requests.
  • Contributes to the health and well being of transportation by fostering a supportive, harmonious, and efficient work environment. Interviews potential associates, trains new staff, continued training/education of existing staff, monitors staff utilizing direct and indirect methods (i.e., statistical reports).
  • Assists ensures staff members are trained on good public relations, professionalism, telephone etiquette



About Advocate Health Care


Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.

Nearest Major Market: Chicago