Share this Job

Host/Hostess

Req #:  108197
Facility:  Condell Medical Center
Department:  Dietary/Food Service
City:  Libertyville
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

Advocate Condell Medical Center has been providing high quality care to residents in the north suburbs for more than 85 years. It is the largest health care provider and only Level I trauma center in Lake County, Illinois. Advocate Condell is a non-profit, acute care hospital offering a full spectrum of medical services. This includes everything from obstetrics, radiology services and rehabilitation to open heart surgery, neurosurgery and oncology.

Advocate Condell has been named a 100 Top Hospital by Truven Health Analytics three times, and was recently awarded the American Nurses Credentialing Center’s (ANCC) prestigious Magnet designation.  This designation is the highest honor and level of recognition ANCC awards to nursing services in national and international health care.  Magnet designation is the gold standard by which nursing and patient care is measured. 

Advocate Condell is accredited by DNV Healthcare as a Primary Stroke Center and also features an emergency department approved for pediatrics backed by the resources of Advocate Children’s Hospital.”

 

It's More Than a Job, It's a Calling!

Position: Host/Hostess

Location: Condell hospital, Libertyville, IL.

Full Time, Day Shift

  • 6:30 am to 3:00pm. Every other weekend/holiday.

 

Purpose:
To provide a high quality dining experience to patients which meets their nutritional requirements and service expectations. The Host/Hostess act as the liaison between patients and Food and Nutrition through daily patient visits and coordinating patient nutritional needs between nursing units and dietitians, as well as kitchen staff. The Host/Hostess assists patients with room service when appropriate and delivers meal trays to assigned patients.

 

Position Requirements:

  • 6 months to 1 year experience in hospitality industry.
  • Ability of speak, read and write English clearly and proficiently.
  • Knowledge of Medical terminology.
  • Math skills: conversions of oz, ml, cc
  • Ability to communicate effectively.
  • Ability to walk for significant periods of time when going to patient's rooms.
  • Must stand or walk for long periods of time--Employees who work this position spend 100 percent of the time on their feet.
  • May be exposed to a variety of disagreeable conditions and stressful situations.
  • Moderate physical effort (lift up to 35 pounds and push up to 45 pounds of force).
  • Ability to rotate positions throughout the area.
  • Frequent bending, stooping, reaching, lifting, climbing, kneeling.
  • Exposure to hazardous chemicals, sharp objects, heat, steam, refrigeration and freezer temperatures. Must be willing and capable of working in a fast paced environment.


If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.

Accountabilities:

  • Host/Hostess is responsible for completing all duties that are listed on the task list within department standards.
  • Safety and Sanitation
  • Department Standards
  • Patient and customer satisfaction:
  • Communications: Demonstrates effective communication skills

 

 

About Advocate Health Care

 

Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.


Nearest Major Market: Chicago