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GI Scheduler

Req #:  118075
Facility:  Condell Medical Center
Department:  NonClinical Support/Customer Service/Clerical Admi
City:  Libertyville
Posting Budget Status:  Day
Shift Type:  Part Time - Permanent
Posting FTE:  0.5

Advocate Condell Medical Center has been providing high quality care to residents in the north suburbs for more than 85 years. It is the largest health care provider and only Level I trauma center in Lake County, Illinois. Advocate Condell is a non-profit, acute care hospital offering a full spectrum of medical services. This includes everything from obstetrics, radiology services and rehabilitation to open heart surgery, neurosurgery and oncology.

Advocate Condell has been named a 100 Top Hospital by Truven Health Analytics three times, and was recently awarded the American Nurses Credentialing Center’s (ANCC) prestigious Magnet designation.  This designation is the highest honor and level of recognition ANCC awards to nursing services in national and international health care.  Magnet designation is the gold standard by which nursing and patient care is measured. 

Advocate Condell is accredited by DNV Healthcare as a Primary Stroke Center and also features an emergency department approved for pediatrics backed by the resources of Advocate Children’s Hospital.”

Part Time: 40 Hours Biweekly

Shift: M-F, 4 Hours per day 10am - 2pm

Position Requirements:
HS diploma or equivalent.
2~3 years related experience in a healthcare setting (revenue cycle experience preferred), hospital, physician office or insurance company.
Applicable education may be substituted.
Basic knowledge of medical terminology


Successful completion of a data entry assessment
Effective organizational and prioritization skills
Exhibits sophisticated interviewing, communication and negotiation skills.
Possesses intermediate math and business writing skills
Knowledge of office equipment
Computer literate
Demonstrated customer service skills.
Ability to work in a fast~paced environment with established time constraints and emotional and sensitive situations.
Employee is regularly required to sit, stand, walk, talk and hear.
Must possess visual acuity and manual dexterity to perform computer data entry and other clerical aspects of the job.
May bend, stoop, twist and reach in conjunction with the job requirements.
May lift files, reference books, supplies, and other documents up to 10 lbs.
May walk and push a wheeled cart with a computer and supplies weighing up to 50 lbs.
This is both a sedentary and active position.
Employee is regularly exposed to noise associated with working around others in an office setting.
May be exposed to a variety of illness and medical conditions.
Must be able and willing to work weekends, holidays and occasionally other shifts.
Must be able and willing to rotate work environments, ED, OP/ADM, Rover, Check~In, Phone Desk, etc.
May need to work shifts at off~site locations.


If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.

Purpose:
Schedules, pre~registers and financially clears patients for diagnostic testing and non~invasive procedures. Ensures prompt, courteous and expedient service to patients, physicians, physician office staff and participating hospital departments when answering phones and collecting information. Records accurate, timely, thorough and compliant demographic, insurance and clinical data in the scheduling and registration systems to ensure patients can be expedited through the registration process on the day of service. Interacts in a customer focused and compassionate manner to ensure patients and representatives needs are met and when appropriate, they understand the Medical Center's policies for resolution of financial liabilities.

Accountabilities:
Accurately collects, records and analyzes all required demographic, insurance/financial and clinical data necessary to preregister/preadmit patients from all payer classes. Meets standards for productivity defined as 100 percent scheduled patients pre~registered prior to arrival.
Places reminder calls to pre~registered patients 24~48 hours prior to service date and ensures each accounts' financial clearance disposition is correct and easily identified for the date of service registrar.
Collects, analyzes and records accurate and compliant demographic and clinical information in the scheduling system. Meets or exceeds productivity standards.
Provide all customers with appropriate services to meet their needs to assist the team in achieving success in their customer satisfaction strategies.

About Advocate Health Care

 

Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.


Nearest Major Market: Chicago