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Diet Clerk / Room Service Call Center

Req #:  116671
Facility:  Condell Medical Center
Department:  Dietary/Food Service
City:  Libertyville
Posting Budget Status:  PM
Shift Type:  Registry
Posting FTE:  0

Advocate Condell Medical Center has been providing high quality care to residents in the north suburbs for more than 85 years. It is the largest health care provider and only Level I trauma center in Lake County, Illinois. Advocate Condell is a non-profit, acute care hospital offering a full spectrum of medical services. This includes everything from obstetrics, radiology services and rehabilitation to open heart surgery, neurosurgery and oncology.

Advocate Condell has been named a 100 Top Hospital by Truven Health Analytics three times, and was recently awarded the American Nurses Credentialing Center’s (ANCC) prestigious Magnet designation.  This designation is the highest honor and level of recognition ANCC awards to nursing services in national and international health care.  Magnet designation is the gold standard by which nursing and patient care is measured. 

Advocate Condell is accredited by DNV Healthcare as a Primary Stroke Center and also features an emergency department approved for pediatrics backed by the resources of Advocate Children’s Hospital.”

 

It's More Than a Job, It's a Calling!

Position: Diet Clerk / Room Service Call Center

Location: Advocate Condell, Libertyville, IL.

PRN/Registry - scheduled on-call/as needed; no guaranteed hours

PM Shift: When scheduled, will work 3pm to 7pm; every other weekend/holiday required to be worked.

 

Purpose:
Provides support for Food and Nutrition operations by facilitating the accurate and timely delivery of patient food and nutrition services. Processes physician's orders by maintaining patient card files, modifying menus, obtaining patient menu selections, entering menu selections into computer and prepares labels for enteral nutrition products and nourishment. Coordinates patient nutritional needs between nursing units and dietitians as well as kitchen staff.

 

Position Requirements:

  • 6 months to 1 year experience in hospitality industry or 6 months of customer service experience.
  • Ability to speak, read and write English clearly and proficiently, as related to essential job activities.
  • Computer skills
  • Knowledge of medical terminology (T.I.D. B.I.D., etc)
  • Math skills: conversions of oz, ml, cc
  • Ability to communicate effectively
  • Must possess visual acuity and manual dexterity.
  • Must possess good listening skills.
  • Must be able to read and comprehend written and numerical information.
  • Contact with patients under a variety of circumstances.
  • Exposed to varying degrees of kitchen elements.
  • Ability to clearly speak to customers via telephone.
  • Ability to rotate positions throughout the area
  • May be exposed to a variety of disagreeable conditions and stressful situations.
  • Moderate physical effort (lift up to 35 pounds and push up to 45 pounds of force).
  • Periods of standing, walking, bending, reaching, lifting, climbing and kneeling.
  • Must be willing and capable of working in a fast paced environment.
  • Ability to handle various tasks simultaneously especially during high patient volumes.


This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis.

Accountabilities:

  • Diet Clerk: Perform all assigned duties on the daily tasklist.
  • Safety and Sanitation: When job responsibilities require, practices safety and sanitation techniques that meet department standards and regulatory requirements.
  • Department Standards:
  • Patient and Customer Satisfaction: Demonstrates a commitment to meeting patient and customer expectations.
  • Communications: Demonstrates effective communication skills.

 

 

About Advocate Health Care

 

Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.


Nearest Major Market: Chicago

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