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Clerical Associate II

Req #:  115133
Facility:  South Suburban Hospital
Department:  NonClinical Support/Customer Service/Clerical Admi
City:  Hazel Crest
Posting Budget Status:  PM
Shift Type:  Part Time - Permanent
Posting FTE:  0.8

Position Requirements:
~High School Diploma or GED equivalent.
~Knowledge of Medical terminology preferred.
~Transcription experience preferred.
~ 1~2 years previous healthcare experience

~Knowledge of computer keyboard.
~Good communication and telephone skills.
~Meets Advocate behavioral expectations.
~Ability to rotate shifts to provide coverage.
~Exposure to various contagious diseases, radiation, chemicals, caustic materials, electrical equipment and hazards associate with their use.

ADDITIONAL INFORMATION:
Incorporates the provision of cultural and age specific needs while exhibiting communication skills necessary to interpret age specific responses. Interactions would be with infants, children, adolescents, adults, and geriatrics. Note: Incumbent may be required to function in the nursing patient care units as indicated. Due to cross~training and overlapping of services, competence is necessary in communicating with all age groups.

Purpose:
To provide clerical support and to assist in the delivery of quality care to patients under the direct supervision of the Unit Director/Manager.

The Clerical Associate II works as a member of the patient care team, and serves to facilitate unit operations through processing orders, requisitioning of services and patient procedures, maintenance of accurate and complete patient charts and management of unit supplies. The associate serves as unit representative for the patient care team as a whole when in direct contact with patients and their families.

Accountabilities:
Processes therapeutic and diagnostic orders
Ensures accurate maintenance of the patient's medical record.
Provides accurate and complete patient information to internal customers.
Demonstrates time management and organizational skills.
Communicates effectively with all customers.
Coordinates all activities related to the patient admission, discharge, and transfer processes.


Addendum:
ADDENDUM TO JOB DESCRIPTIONS RELATED TO PATIENT SAFETY
Report patient safety events and near misses in timely fashion
Adhere to all behavioral and procedural patient safety practices
Promote culture of safety through identifying threats to patient safety and intervening to prevent patient harm
Communicate openly and promote team work
Report intimidating behavior and other threats to patient safety promptly


Nearest Major Market: Chicago