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Billing Document Specialist

Req #:  114030
Facility:  Advocate At Home
Department:  NonClinical Support/Customer Service/Clerical Admi
City:  Elmhurst
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

Position Requirements:
2 years college education or equivalent experience.
3 years experience in HME/RT CMN/DMN documentation, submission and retrieval,
billing or collections, customer service, or insurance verification.
Ability to operate data entry keyboard and 10 key calculator.
Working knowledge of PC with experience in other word processing or spreadsheet applications.
Orientation to detail and accuracy.
Excellent analytical, investigative and problem~solving skills.
Excellent knowledge of medical documentation, billing and third party reimbursement in relations to HME/RT Services. Ability to understand broader scope of operations and adapt to changes accordingly.
2~3 years prior successful collection activity and reduction in DSO related to HME/RT Services
Ability to act independently and actively participate in development of action plans.
Excellent customer service skills.
Good written and oral communication skills.
Ability to be self~directed and work independently.Ability to identify and set priorities.
Ability to interface with a variety of physicians, administrative staff, patients, and family members.Ability to analyze and problem solve.
Ability to work in a team environment.
N/A Travel to other Advocate hospital and physician locations.
Ability to work flexible hours with possibility of overtime as appropriate, to include Saturday's when necessary.
Ability to work under pressure and meet deadlines.


If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.

Purpose:
The purpose of this position is to help achieve the vision of Advocate Home Health Services by performing the duties of this position in a cost effective, results oriented and customer focused manner. This position is a critical component of the Reimbursement team and as such meeting individual performance expectations and contribution to team performance goals is required.

Participate in the development and implementation of strategic marketing plans for Reimbursement.

Coordinate and expedite the billing and collection activity for HME/RT business unit to third party payers and patients in accordance with regulations established by the Federal and State governments. Secure payment on these invoices by timely billing and follow up with responsible parties, while ensuring customer satisfaction. Actively participate in management of receivables through action plans and identification of regulatory and payer~specific changes.


Accountabilities:
Responsible for timely communication with Manager to report issues or trends related to Hold Report and Authorization follow up work through designated weekly or monthly updates or on an as needed basis.
Other duties as assigned by Manager.
Daily preparation, scanning and indexing of documents.
Maintain designated portion of Certificate of Medical Necessity / Document of Medical Necessity (CMN/DMN).
Responsible for maintaining the integrity of AHCP rental revenue in accordance with federal, state and regulatory body guidelines.
Responsible for processing lost/stolen equipment according to Standard Operating Procedure.


Nearest Major Market: Chicago