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Nursing Operations Director

Req #:  195181
Facility:  Support Centers
Department:  Management/Supervisory
City:  Downers Grove
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

Advocate Aurora Health, one of the largest health care providers in the Midwest. Our Corporate Support & Operations Services are equally committed to advancing Advocate Aurora's goal of building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Position Requirements:

  • Bachelor's Degree in Nursing, Master's Degree in Nursing/MBA, MHA, MPH or relevant
  • Board Certified in nursing/management area of expertise
  • 7+ years of experience in nursing leadership or health care administration positions. Includes 3 years of management experience in nursing management within a large, complex health care system.
  • Registered Nurse license issued by the state in which the team member practices.
  • Sound knowledge base of information systems and qualitative/quantitative methodologies, clinical and administrative nursing practice standards and operations.
  • Expert in nursing operations, outcomes management, budget preparation, clinical resource management, workforce planning.
  • Strong skills in diplomacy and conflict resolution at various levels within the organization.
  • Ability to communicate effectively with all members of the interprofessional health care team.
  • Ability to support and develop professional staff with varied levels of clinical nursing and research expertise.
  • Ability to influence others to achieve the best outcomes.
  • Excellent organizational, planning, and decision~making skills.
  • Excellent written and verbal communication skills and the ability to communicate effectively with all levels of leadership and staff.

Oversees implementation of 2020 strategic plan for Nursing Services and is accountable for leading, planning, evaluating and supporting key strategic nursing operations initiatives. Provides leadership and is responsible for various clinical programs/services to include but not limited to the System Nursing Operations, Finance and HR Team, working collaboratively with Clinical Staffing Services to create, lead and implement a system strategy for a mobile workforce, develop strategic plan in collaboration with HR for system workforce planning, lead and implement system nursing workload acuity program and effective staffing program across all care sites. Provides leadership for the business/fiscal management of all nursing operations in collaboration with Regional CNOs and CFOs creating operational, strategic and capital budgets for system nursing services. Will provide leadership in strategies for budget planning and approval, resource management, revenue management, decision support and reducing nursing turnover. This position has accountability for ensuring high quality, high value patient care, interdisciplinary collaboration, nursing and physician integration efforts and improving team member and patient satisfaction. Responsible for collaborating with nursing leaders at all levels, executive team, medical staff and clinical areas in the organization's decision~making structures and processes to achieve nursing strategic goals.


  1. Provides leadership and implementation of system nursing strategic plan.
  2. Responsible for the system operations of effective staffing including workload acuity, productivity monitoring and monitoring of nurse sensitive indicators. Formulates operational strategies to assure availability of competent professional nursing staff for care delivery at all AAH sites and to

About Advocate Aurora Health

Together by the Numbers

Advocate Aurora Health is in the Top 10 Not-for-Profit Health Systems in the country!  We employ 3,300+ physicians and have 4,800+ aligned physician partners.  There are 27 hospitals, 500 Outpatient Locations and 70,000 employees.


Advocate Health Care is the largest health system in Illinois and one of the largest Accountable Care Organizations in the country. A national leader in population health management, Advocate operates nearly 400 sites of care and 12 hospitals, including three of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $692 million in charitable care and services to communities across Chicagoland and Central Illinois in 2016. Advocate is part of Advocate Aurora Health, the 10th largest not-for-profit, integrated health system in the United States. We help people live well.