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Manager Professional Education Development

Req #:  143885
Facility:  Support Centers
Department:  Management/Supervisory
City:  Downers Grove
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

Position Requirements:

  • Bachelor's Degree required
  • 4 years of experience in continuing medical, professional, or healthcare related education experience in adult education and event planning
  • 1 year experience in leadership or managerial capacity
  • Comprehensive knowledge of effective best practices and national trends in continuing medical education
  • Excellent verbal and written communication skills
  • Ability to communicate and collaborate effectively with all levels of staff, physicians, management, executives, and a wide variety of internal and external accrediting bodies, medical specialty societies, vendors, collaborators and stakeholders
  • Demonstrated ability to plan and execute large- and small-scale events in live and online formats
  • Highly developed decision-making, organizational, and interpersonal proficiency including relationship development and management of internal and external relationships
  • Demonstrated project management, decision making, delegation, prioritization, team building, time management, customer service, and conflict resolution skills
  • Intermediate computer skills including demonstrated proficiency in the use of Microsoft Office (Excel, Access, PowerPoint and Word) or similar products, and web based or e-learning systems
  • Knowledge of developing, reviewing and maintaining budgets and contracts
  • Generally exposed to a normal office environment
  • Position requires travel. May be exposed to weather and road conditions

Responsible for developing and planning system-wide interprofessional continuing education. Understands requirements and standards for continuing medical education (CME) and Maintenance of Certification (MOC) programs. Provides guidance on complex issues and acts as a department expert on education development, logistics, and outcome measurement. Supports the Academic Affairs leadership and faculty in maintaining the excellence of medical education experiences and in promoting a learning culture throughout the organization.


  1. Works collaboratively with medical group leadership to identify interprofessional educational priorities for the organization, service lines, and departments.
  2. Researches education models, develops and conducts needs assessments, evaluates existing educational offerings, and makes recommendations that will improve CME activities. Incorporates national best practices in CME.
  3. Develops and plans 50+ CME/MOC activites annually includes live and online programs. Manages program budgets, faculty, documentation, marketing, and logistics. Ensure all programs are operating in line with department and system policy and procedures.
  4. Conducts regular needs assessments and reviews activity outcome evaluations to determine what participants learned, how their behavior changed, and what impact these changes had on the participant's practice. Then actively uses this information to develop and plan new activities.
  5. Management of CME coordinator and/or CME planners oversight of work product, delegation of work. Develops team members and encourages professional development and ongoing training.
  6. Educates participants, activity directors/planners, and key leadership about CME/MOC program compliance, credit claiming, and implementation.
  7. Collaborates and partners with internal and external deparments to develop CME/MOC activities to address system/site initiatives. Encourages team-based education.
  8. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.

Nearest Major Market: Chicago