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Innovation Manager

Req #:  120986
Facility:  Support Centers
Department:  Project Management/Change Management
City:  Downers Grove
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

Advocate Health Care, the largest health system in Illinois and one of the largest health care providers in the Midwest. Our Corporate Support & Operations Services are equally committed to advancing Advocate's goal of building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Identifies, evaluates, and develops new innovative products and services that substantially improve Advocate Aurora Health business, transforms the organization's position in the marketplace, produces value for the organization and position AAH to have a sustainable future.


  • Identifies opportunities and high impact solutions enabled by prospective partners and craft vision, terms and relationships to achieve measurable outcomes. Potential areas of interest range from business model innovation to health tech vendors with new offerings addressing high priority health system issues. Responsible for the identification of innovative solutions with high potential for establishing market leadership via market surveillance, leveraging a variety of information sources and industry contacts.
  • Provides 'Voice of the Customer'(VOC) guidance in collaboration with marketing and customer insights from ideation through launch. Responsible for needs discovery, segmentation, opportunity sizing, and analysis. Works with various functional departments such as clinical, operations, finance, legal, compliance, technology and service line to identify innovative new product opportunities and ensure the appropriate operations support is in place to deliver.
  • Collaborates with physicians, administration, clinical and operational leadership as well as various departments to successfully manage, implement and sustain innovative initiatives. Develops and measures clinical and financial outcomes to derive insights and plans to improve and scale innovations. Acts as a change agent and align teams on new ideas/ways of working. Works to champion an innovation culture, inclusive of training throughout the organization.
  • Raises collective innovation capability through coaching, advising, supporting others. Evangelizes innovation inside and outside. Drives harmonization in innovation across the service lines, departments and Advocate Aurora brands.
  • Collaborates with executives, clinicians and other key stakeholder to identify, develop and test novel solutions to business and consumer problems. Manages and oversee the delivery of a range of design process.


Position Requirements:

  • Bachelor's Degree (or equivalent knowledge) in Business, or Bachelor's Degree (or equivalent knowledge) in Engineering or related field.
  • Typically requires 7 years of experience in startup or client service based environment.
  • Proven experience in applying an innovation toolkit, including field research, ideation, prototyping, and concept development.
  • Strong analytical skills with the ability to leverage qualitative and quantitative data for the creation of impactful strategy recommendations.
  • Demonstrated knowledge of and passion for healthcare, technology, and startups.
  • Ability to manage multiple projects simultaneously and transparently, ensuring that all internal and external stakeholders understand the projects' goals and deliverables.
  • Natural inclination, energy, and enthusiasm to explore and use creativity and curiosity for solving unknowns
  • Must be highly flexible, comfortable working within an evolving structure and able to re~establish priorities as they change. Willingness to jump in to any aspect of work to help achieve results as a team.
  • Position may require travel which may result in exposure to road and weather hazards.
  • Exposed to normal office environment.
  • Operates all equipment necessary to perform the job.
  • This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

About Advocate Health Care


Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.

Nearest Major Market: Chicago