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Title:  Clinical Ops Resource RN .6 PT DAYS

Req #:  118968
Facility:  Good Samaritan Hospital
Department:  Nursing
City:  Downers Grove
Posting Budget Status:  Day
Shift Type:  Part Time - Permanent
Posting FTE:  0.9

Over its nearly 40-year history, Advocate Good Samaritan Hospital has evolved into a recognized national leader in health care. Good Samaritan Hospital has been named to the 100 Top Hospitals list six times and is the only health care organization in the state to earn the prestigious Malcolm Baldrige National Quality Award, achieving the honor in 2010. Good Samaritan Hospital features DuPage County’s only Level I trauma center, a certified Level III neonatal intensive care unit and received the American Nurses Credentialing Center Magnet® recognition for nursing excellence. A range of services are offered at the hospital, including cardiology, oncology, orthopedic surgery, neurosurgery, general surgery, gastroenterology, stroke care, obstetrics and gynecology, and low-dose diagnostic imaging. Good Samaritan Hospital is part of Advocate Health Care.

We help people live well.

Nurse Supervisor/ (Nursing House Supervisor)

RN Referral $1,000 for Advocate Aurora Team Members 

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Part time (48 hours a pay period 0.6 FTE) 12 Hour DAY Shift.(Start times between 6:00am and 8:00am- to be determined) This could be combined with a CRU (Float RN position) to be a .9 FTE for FT and FT benefits.

 

The Clinical Operations Resource RN assists the Manager of CRU/SRC in providing

administrative and clinical leadership on all shifts. The Nursing Clinical Operations Resource

Nurse will help plan, coordinate and manage team members and resources to provide the

highest quality patient care with trained, professional and competent team members in the most

cost-effective manner. In conjunction with the Manager, the Nursing Clinical Operations

Resource RN will collaborate with physicians and other healthcare disciplines to assure optimal

patient care. This role will also be responsible for facilitating safe, effective and efficient patient

throughput and placement. During off shifts, weekends and holidays, the Clinical Operations

Resource RN responds and implements emergency management procedures.

I. ACCOUNTABILITIES AND JOB ACTIVITIES:

A. A. Works with the Patient Command Center and coordinates staffing for the

facilitation of safe and efficient patient throughput and global distribution of

staffing resources. 1. Oversees operational efficiency and utilization of labor

resources of the assigned shift in collaboration with unit-based charge nurses

to ensure HPPD and LCE targets are met 2. Participates in daily safety and

capacity huddles 3. Makes staffing recommendations and assignments at

identified levels of competency as determined by state law, hospital policy,

and regulatory agencies for the provision of safe and high-quality patient

care. 4. Solicits feedback on customer needs by performing ongoing

assessments and rounding and shares findings offering suggestions for

improvement. Customers include patients, visitors, physicians, and staff. 5.

Works with teams to develop, implement and track results of quality

improvement activities contributing to overall quality of care, KRA goals and

regulatory requirements 6. Understands departmental productivity measures

and uses monitoring, data reports, technology and assessment tools to assess

the effectiveness of work hour and labor cost efficiency 7. Gathers, records,

and responds to staffing needs according to fluctuations in staffing and

census updating AdvocateWorks schedule as needed. 8. Provides

correspondence with outside agencies for the management of agency

resources as needed.

50 %

B. 1. Works with teams to develop, implement and track results of quality

improvement activities contributing to overall quality of care, KRA goals and

25 %

regulatory requirements 2. Understands departmental productivity measures

and uses monitoring, data reports, technology and assessment tools to assess

the effectiveness of work hour and labor cost efficiency 3. Gathers, records,

and responds to staffing needs according to fluctuations in staffing and

census updating AdvocateWorks schedule as needed. 4. Provides

correspondence with outside agencies for the management of agency

resources as needed. A. Maintains Ongoing Operations During the Absence

of Administrative Personnel. 25% 1. Initiates and responds to hospital wide

emergency situations following FEMA guidelines for Emergency

Management, mobilizing appropriate resources and personnel in a timely

manner participating as a member of the incident command team 2.

Addresses problems and conflicts which arise between patients, families and

healthcare providers and provides appropriate support and service recovery.

3. Facilitates the process of drug/alcohol testing for cause according to

hospital policy 4. Communicates significant concerns to the appropriate

personnel including the administrator on call and executive leadership 5.

Evaluates patient conditions as requested and helps staff problem solve

clinical issues serving as a coach for chain of command in the absence of the

nursing unit leadership 6. Ensures compliance to all regulatory/safety

standards, follows HIPPA guidelines, interacts with the media regarding

newsworthy incidents that involve the hospital

C. C. Supports Team Member Engagement 25% 1. Provides input to Managers

on learning and development needs of team members on assigned shifts,

mentoring of new staff, and mentoring and identification of future leaders 2.

Identifies and delegates work experience opportunities appropriately to

develop skills in various areas 3. Promotes recognition of associates and

celebrates accomplishments within and across teams 4. Identifies and purses

opportunities for own self-improvement and leadership development

including participation in hospital committees and projects, and attending

internal and external conferences 5. Participates in departmental meetings

and contributes to associate engagement and culture of safety improvements

6. Encourages idea generation and implementation 7. Role models a positive

and inquisitive attitude 8. Embraces challenges and suggests new and

improved methods regarding clinical operations of the hospital

25 %

D. D. Patient Satisfaction 1. Addresses problems and conflicts which arise

between patients, families and healthcare providers 2. Responds to patient

and family needs in times of stress or crisis 3. Ensures compliance to all

regulatory/safety standards to provide optimal environment for the customer

4. Responds to and resolves patient, customer, and team member complaints

in a timely fashion 5. Solicits feedback on customer needs by performing

ongoing assessments/interviews of internal and external customers 6.

Reviews customer satisfaction survey results; set targets for improvement

and implement appropriate action plans 7. Holds team members accountable

for customer service standards

10 %

EDUCATION AND

EXPERIENCE

(Degrees, years in profession)

Master's degree in nursing preferred.

Four years’ inpatient acute

care nursing experience.

Previous experience in an

educational environment.

Previous charge nurse or

leadership experience.

Experience with regulatory

agency standards, such as

OSHA, IDPH & DNV)

BSN required.

At least four years’

inpatient/acute care nursing

experience.

Previous charge nurse or

leadership experience.

CERTIFICATION

(License, CPA)

Current RN license in the

State of Illinois.

Specialty certification per

hospital requirements.

Current RN license in the State

of Illinois.

Specialty certification per

hospital requirements.

Board Certification within 2

years of hire date or when

eligible

SPECIAL JOB

CHARACTERISTICS

Strong clinical skills

Problem solving & analytical

ability.

Exceptional communication

skills.

High level of customer service

skills.

Utilization of critical thinking in

timely decision making

 

 

Position Requirements:
BSN required.
At least four years' inpatient/acute care nursing experience.
Previous charge nurse or leadership experience.
Strong clinical skills
Problem solving and analytical
ability.
Exceptional communication
skills.
High level of customer service
skills.
Utilization of critical thinking in
timely decision making

Current RN license in the State
of Illinois.
Specialty certification per hospital requirements.

Board Certification within 2 years of hire date or when eligible
Resiliency and flexibility to deal with a changing environment.
Ability to work collaboratively with internal/external
customers.
Ability to demonstrate a commitment to patient safety, patient
care and outcomes.
Ability to prioritize independently and respond to multiple
simultaneous requests.
Ability to work in a fast~paced environment with established
time constraints and in difficult situations.
May be exposed to hazardous material and body substances.


Ability to lift up to 35 pounds without assistance. For patient
lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient
lifting/movement situations will be assessed on a case~by~case
basis.


Purpose:
The Clinical Operations Resource RN assists the Manager of CRU/SRC in providing administrative and clinical leadership on all shifts. The Nursing Clinical Operations Resource Nurse will help plan, coordinate and manage team members and resources to provide the highest quality patient care with trained, professional and competent team members in the most cost~effective manner. In conjunction with the Manager, the Nursing Clinical Operations Resource RN will collaborate with physicians and other healthcare disciplines to assure optimal patient care. This role will also be responsible for facilitating safe, effective and efficient patient throughput and placement. During off shifts, weekends and holidays, the Clinical Operations Resource RN responds and implements emergency management procedures.

Accountabilities:
A.Works with the Patient Command Center and coordinates staffing for the facilitation of safe and efficient patient throughput and global distribution of staffing resources. 1.Oversees operational efficiency and utilization of labor resources of the assigned shift in collaboration with unit~based charge nurses to ensure HPPD and LCE targets are met 2.Participates in daily safety and capacity huddles 3.Makes staffing recommendations and assignments at identified levels of competency as determined by state law, hospital policy, and regulatory agencies for the provision of safe and high~quality patient care. 4.Solicits feedback on customer needs by performing ongoing assessments and rounding and shares findings offering suggestions for improvement. Customers include patients, visitors, physicians, and staff. 5.Works with teams to develop, implement and track results of quality improvement activities contributing to overall quality of care, KRA goals and regulatory requirements 6.Understands departmental productivity measures and uses monitoring, data reports, technology and assessment tools to assess the effectiveness of work hour and labor cost efficiency 7.Gathers, records, and responds to staffing needs according to fluctuations in staffing and census updating AdvocateWorks schedule as needed. 8.Provides correspondence with outside agencies for the management of agency resources as needed.
1.Works with teams to develop, implement and track results of quality improvement activities contributing to overall quality of care, KRA goals and regulatory requirements 2.Understands departmental productivity mea

About Advocate Health Care

 

Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.


Nearest Major Market: Chicago