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Manager Clinical Services - Hospice

Req #:  196687
Facility:  Advocate At Home
Department:  Management/Supervisory
City:  Des Plaines
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

Advocate at Home offers comprehensive, quality home health and hospice care throughout metropolitan Chicago, surrounding counties and down to central IL.  As Illinois’ largest, privately held home health care and hospice provider, we have the means and opportunities to enhance your worklife quality.



The purpose of this position is to help achieve the Vision of Advocate Home Health Hospice Services by performing the duties of this position in a cost effective, results oriented and customer focused manner. This position is a critical component of the operating unit and as such meeting individual performance expectations and contribution to team performance goals is required.

Provides managerial direction and operational expertise to ensure delivery of quality, cost effective and timely services to patients and families. Ensures and maintains patient care delivery in compliance with all local, state and federal regulations, accreditation standards and department objectives. Contributes to the strategic direction of Hospice by providing planning and development of staff and patient care initiatives. Assures adequate exchange of information and communication among associates. Coordinates the implementation of the interdisciplinary plan of care.


  • Bachelors degree in Nursing required
  • Current RN licensure in the State of Illinois
  • 5-10 years clinical experience, two years of hospice experience.
  • 1-3 years of management experience.
  • Excellent communication, customer service and critical thinking skills.
  1. Participates in managerial on-call rotation.
  • May be required to make visits to private residences that may not be accessible to people with disabilities.


  1. Management/coordination of clinical and therapeutic hospice services to assure appropriate quality care and timely reimbursement from third party payors.
  2. Maintains costs within budget of cost center.
  3. Responsible for achievement of agency, department and personal goals and objectives.
  4. Provides expertise to staff regarding clinical situations, quality of documentation, third party payor guidelines and policies and procedures.
  5. Responsible for quality and timely clinical documentation.



About Advocate Aurora Health

Together by the Numbers

Advocate Aurora Health is in the Top 10 Not-for-Profit Health Systems in the country!  We employ 3,300+ physicians and have 4,800+ aligned physician partners.  There are 27 hospitals, 500 Outpatient Locations and 70,000 employees.


Advocate Health Care is the largest health system in Illinois and one of the largest Accountable Care Organizations in the country. A national leader in population health management, Advocate operates nearly 400 sites of care and 12 hospitals, including three of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $692 million in charitable care and services to communities across Chicagoland and Central Illinois in 2016. Advocate is part of Advocate Aurora Health, the 10th largest not-for-profit, integrated health system in the United States. We help people live well.