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Nurse Supervisor

Req #:  107655
Facility:  Advocate Medical Group
Department:  Management/Supervisory
City:  Chicago/Lakeview
Posting Budget Status:  Day
Shift Type:  Full Time - Permanent
Posting FTE:  1

The Advocate Medical Group, Clinical Nurse Supervisor provides leadership to medical office practice(s) in the Chicago Lakeview area with accountability for the clinical operations in collaboration with the practice manager/director, physicians, associates and all internal and external customers including patients/families.


This position is an opportunity for nurses who wish to expand beyond a clinical nurse leader, to develop and apply healthcare administration, business, and staff leadership acumen. Under the direction and in support of the practice manager, this key member of the Advocate Medical Group leadership team provides ongoing supervision of direct reports and department(s) to ensure that patient/customer satisfaction, department objectives and clinic goals are maintained and enhanced.  Examples of goals areas include patient health outcomes, process improvement, reporting, financial and business, site/service line growth.  The Nursing Supervisor will ensure that department and clinic policies, procedures, behavioral expectations, federal and state rules and regulations, as they apply, are consistently adhered to.


The Clinical Nurse Supervisor is accountable for coaching, mentoring, and role modeling to achieve the highest quality patient care in a safe, cost effective and customer focused environment. The Clinical Supervisor acts as a clinical expert and resource to clinical and non-clinical staff. This position will work closely with the Manager, Physician Leadership, and staff to optimize patient flow and improve patient care and education.



  • Graduate from an accredited school of nursing
  • Current nursing license in the State of Illinois;  BSN preferred
  • Five (5) years of nursing experience
  • Leadership experience preferred
  • Current CPR certification
  • Cardiology Experience a plus
  • Strong Leadership Skills


Clinical Care and Health Outcomes - Provides support in the delivery of quality clinical care. Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines and followed by the healthcare team. Takes a lead role in assisting the clinical team to meet/exceed CI goals. Assists physicians and associates in managing patient registries.

Patient Satisfaction and Operations - Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered as evidenced by the availability of open access including but not limited to the following: same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and meeting/exceeding Key Result Area (KRA) goals.

Associate Engagement/Human Resources - Collaborates with the practice manager on Human Resource functions related to associates to ensure continued quality, development and retention reflecting the Advocate Experience of creating the best place for associates to work and achieve associate satisfaction scores consistent with AMG goals and standards. In day-to-day activities, provides leadership to create an environment where the associates are motivated to do their best, are routinely recognized for good work and achieves goals for associate satisfaction.

Growth and Funding our Future - Supports initiatives that enhance practice growth as well as retention of existing patients under the direction of the manager and in collaboration with physician leadership.


Physician/Provider Engagement – Assists in the creation and maintenance of an operationally efficient and physician/provider friendly work environment


Nearest Major Market: Chicago