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Rehabilitation Office Asst

Req #:  127447
Facility:  Good Shepherd Hospital
Department:  NonClinical Support/Customer Service/Clerical Admi
City:  Barrington
Posting Budget Status:  Day/PM
Shift Type:  Registry
Posting FTE:  0

Advocate Lutheran General Hospital is the leading health care provider in Chicago’s North and Northwest suburbs offering a Level I Trauma Center, access to national clinical trials and advanced medical technologies. As a nationally recognized academic and research hospital, patients have access to the most advanced treatment in the areas of cardiology, cancer, neurosciences, orthopedics and women’s health. Lutheran General Hospital is a member of Advocate Health Care, Illinois’ largest health care system and one of the nation’s Top 10 Health Care systems.

Position Requirements:
~High School education or equivalent

~2~3 years office experience.

Typing 30~40 wpm preferred ~Basic PC experience. ~Data entry. ~Customer focused. ~Good interpersonal skills. ~Analytical problem solving skills to resolve scheduling conflicts. CPR certified within 60 days of hire ~Ability to work various shifts and at offsite locations to accommodate staffing needs.
~ Need to follow infection control policies and procedures.



This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.

Purpose:
To greet and direct patients, perform scheduling of appointments, register walk~in patients and coordinate office functions.

Accountabilities:
Provides reception and minor administrative services in support for Rehabilitation Department.
Schedules initial evaluation for rehabilitation patients via phone, follow~up visits and walk~ins. Adds patient name to pre~registration worklist. Verifies insurance information and demographic information at first visit. Updates information when needed or adds patient name to worklist for registration associates to update.
Acts as a resource to patients and staff regarding insurance issues.
Performs data entry functions.
Maintains department inventory levels.
Other duties as assigned.
If assigned to the Fitness Center, duties also include activities with support programming and other services available at that site.

About Advocate Health Care

 

Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.


Nearest Major Market: Chicago