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Rehabilitation Office Asst

Req #:  107445
Facility:  Good Shepherd Hospital
Department:  Clinical Support
City:  Barrington
Posting Budget Status:  Day/PM
Shift Type:  Registry
Posting FTE:  0

For more than 35 years, Good Shepherd Hospital has served the community by providing quality, compassionate health care services to families throughout the northwest suburbs. Today, more than 700 physicians representing over 50 medical specialties have chosen to affiliate with Good Shepherd Hospital. Highly-skilled physicians and clinical professionals provide a comprehensive range of services including nationally acclaimed cardiovascular care, advanced surgical capabilities, emergency services backed by the resources of a level II trauma center and a state-of-the-art Birth Center. A nationally-recognized cancer program, a health & fitness center as well as an extensive range of outpatient services round out our health care program.

It’s More Than a Job, it’s a calling

Title: Rehabilitation Office Asst

Location: Good Shepherd Hospital

Hours: PRN/As Needed

Shift: Rotate Day/PM


Position Requirements:
High School education or equivalent
2~3 years office experience.
Typing 30~40 wpm preferred

Basic PC experience.

Data entry.

Customer focused.

Good interpersonal skills.

Analytical problem solving skills to resolve scheduling conflicts.

CPR certified within 60 days of hire

Ability to work various shifts and at offsite locations to accommodate staffing needs.
Need to follow infection control policies and procedures.

This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.

To greet and direct patients, perform scheduling of appointments, register walk~in patients and coordinate office functions.

Provides reception and minor administrative services in support for Rehabilitation Department.
Schedules initial evaluation for rehabilitation patients via phone, follow~up visits and walk~ins. Adds patient name to pre~registration worklist. Verifies insurance information and demographic information at first visit. Updates information when needed or adds patient name to worklist for registration associates to update.
Acts as a resource to patients and staff regarding insurance issues.
Performs data entry functions.
Maintains department inventory levels.
Other duties as assigned.
If assigned to the Fitness Center, duties also include activities with support programming and other services available at that site.

About Advocate Health Care


Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.

Nearest Major Market: Chicago