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Job Description

CMA\PT SVC REP\PEDIATRICS CLINIC
Date: 03/01/2010
Location: Chicago, IL
Facility:ILLINOIS MASONIC MEDICAL CTR.
CMA\PT SVC REP\PEDIATRICS CLINIC - 31057 		Apply Now
BILINGUAL SPANISH SPEAKING REQUIRED

Clinically appropriate skills

Excellent communication and customer service skills.

Demonstrates excellent ability to establish and maintain effective personal relationships.

Comprehensive ability to conceptualize and follow office policies and procedures.

Ability to handle stressful situations.

Able to function in a high-volume, multiple task environment producing quality work.

Able to work independently and problem solve.

Strong interpersonal and telephone communication skills.

Solid PC skills.

Working knowledge of automated appointment scheduling.

High school diploma or equivalent.

Completion of an accredited Medical Assistant Program

1-2 years in a medical setting or equivalent.

2-3 years of customer service experience in a high volume, multiple task, high stress environment.

Experience handling difficult callers, customers and patients.

Basic knowledge of managed care and commercial insurance.

Basic knowledge of medical terminology and billing and coding practices.

Current CPR Certification

Certified Medical Assistant by the AAMA or NCCT

Job Description:

To provide efficient and quality work, excellent customer service and physician and practice support through a variety of office and clinical duties. To maximize practice revenues by following appointed hospital policies and procedures. To support the team approach to ensure the provision of quality service and cost effective medical care, by performing a variety of clinical/clerical tasks. Responsibilities include: clinical assistance to providers in efficient patient flow, organizing and maintaining medical supplies for clinical areas, referrals, and other clinical paperwork, appointment scheduling, appointment registration, review of encounter forms for compliancy and accuracy, billing cycle functions, medical records, filing duties and other prescribed projects.

Accountabilities:

1. Ensures assistance to healthcare providers in efficient patient flow

2. Ensures assistance to healthcare providers in efficient patient flow (Accountability A continued...)

3. Organizes and maintains medical supplies for clinical areas, including exam/procedure rooms and lab area, to meet the needs of the patient and physician

4. MISC CLINICAL ACTIVITIES:

5. Scheduling: General and Financial:

6. Registration: General and Financial:

7. Registration: General and Financial: (Accountability F continued...)

8. Operations:

9. DEMONSTRATES ACCOUNTABILITY AND RESPONSIBILITY FOR PROFESSIONAL GROWTH
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