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Advocate Health Care’s energetic and supportive work culture will allow you to push your skills and career farther than you’d expect. From continuing education and training to work/life balances that ensure you stay close to what’s important to you, Advocate is ready to help you reach the next level.
Job Description
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BUSINESS ASSOCIATE
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Date: 11/18/2009
Location: Oak Lawn, IL
Facility:CHRIST MEDICAL CENTER
BUSINESS ASSOCIATE - 29098
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Knowledge of a PC computer keyboard with data entry experience
Previous Allegra experience is beneficial
Excellent communication and customer service skills
Strong interpersonal skills
Ability to function in a stressful, fast-paced environment with a high level of empathy, tact and poise
Must type 20-30 words per minute
High School diploma or equivalent
2 - 3 years of hospital registration, billing or collection experience
Knowledge of third party payors
Knowledge of the Allegra system preferred
Strong medical terminology background preferred, certification in medical terminology within one year of employment
Customer service experience preferred None
Job Description:
Interview, coordinate and accurately schedule Outpatient, Same Day Surgery, and Interventional Radiology patients for pre-procedure diagnostic testing and procedures for a variety of departments. Interview, coordinate and document highly accurate patient personal and medical coverage information in the form of admission, pre-registration and registration procedures in the most timely and cost-effective manner. Performs revenue enhancement procedure in the form of monetary collections for out of pocket expenses, self-pay and/or co-payments for outpatient tests/procedures.
Performs all job duties under the highest Customer Service standards which not only meet but exceed customer expectations.
Accountabilities:
1. Performs all job duties under the strictest Customer Service standards according to established policies and procedures.
2. Perform paperwork according to established policies and procedures.
3. Maintain computer skill level in accordance with expected turnaround times and expected work outputs as established via policies and procedures.
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